SNAP households who lost power for more than four hours and as a result had to toss food unsafe to eat can request SNAP replacement benefits for the value of the food lost that was purchased with SNAP – up to their monthly SNAP (including Emergency Allotments). The household has to report the loss to DTA within 10 days of the loss. A household can report the loss a number of ways. Call the DTA Assistance Line at 877-382-2363: Either via automated prompts (after selecting a language, press 5 and then 1) or by reaching a worker and verbally reporting the loss of food; send in a written note though DTAConnect. Be sure to select the “misfortune” verification category to flag the report for DTA. If doing this option, follow the guidance for a self-declaration; visit a local DTA office (check if the DTA office is open).
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